Easton Industries FAQs
Frequently Asked Questions
We highly recommend coming to our large showroom in Myrtle Beach across from the Coastal Grand Mall on the Hwy 17 by-pass (550 Piedmont Ave). You’ll have an opportunity to review colors and take-home samples as well as reviewing our large displays featuring vanity tops, kitchen counters, tubs and showers.
We will install our products as far north as Shallotte, NC and as far south as Georgetown, SC. We also install west to the Aynor, Loris and Marion areas.
We have two payment options:
- A 50% deposit is made when you place your order with the balance due upon completion of the work
- You can pay for the job in full when placing your order and you will receive a 10% discount on the MATERIAL cost of the job. This is known as the “10% Full Pay discount”.
We accept cash, check or major credit cards (except American Express). There is a 3% processing fee on all credit card transactions. You may cancel your order within 72 hours without incurring a restocking fee.
Payments can be made in person in our showroom or mailed to:
PO Box 961
Myrtle Beach, SC 29578
Since we are a custom size manufacturer, we make everything to order. Therefore, you will not find finished items on hand for purchase. Standard sizes are still made to order as if they were custom.
Any non-abrasive cleaner will work best on our products. Most aerosols and pump sprays will list cultured stone as safe to clean with their product. Abrasive cleansers like Comet or Soft Scrub will dull the finish and should not be used on our smooth high-gloss finish. Also watch the ammonia content in cleaners and use options with a lower ammonia content.
GelGloss is a product that acts like a polish to restore and protect the shiny gelcoat finish on the cultured products. When used every few months, you can keep your cultured surfaces smooth and looking “showroom new” while protecting the gelcoat finish. We sell GelGloss in an aerosol can for under $10.
Cleaning cultured surfaces is easy and one of the many benefits of our cultured products over natural stone. All cultured surfaces have a gelcoat finish that resists scratches and stains. Cleaning is easy with any non-abrasive cleanser (no grit) and a clean rag or paper towel. Avoid homemade concoctions that may have a higher concentration of caustic or acidic solvents like bleach or vinegar. Over the counter products are safer. On textured surfaces like cultured shower bases, you can safely use Comet or Barkeepers Friend abrasive cleansers from time to time to remove stubborn ground-in dirt from the textured bottom of the shower base.
NO! The hi-gloss, gelcoat finish is non-porous and will not allow any moisture penetration so wine, spaghetti sauce, nail polish and other notorious staining liquids will not affect it. If you spill something that dries on the cultured surface, clean with soap and water. For tough to remove products like nail polish, pour a small amount of acetone on a rag and wipe the dried material off the cultured surface. Do not use abrasives like steel wool to remove anything stuck to the countertop surface as it will scratch or dull the cultured surface.
If you drop or drag something on the cultured surface that leaves a chip or a deep scratch, do not stress out! We have great success repairing chips and removing scratches. Just give us a call.